Petco Fish Policy

Live food and frozen food.

Petco fish policy. Petco just wants to see the dead fish and the receipt to confirm you. Return of orders more than 60 days can t be made. If they come back as a non properly established tank they can technically deny you the refund saying it s your fault the fish died. Some petcos will only do the refund exchange for dead fish if you also bring in a seperate water sample and the sample tests come back normal.

Original cartons should not be opened. Aquatic gravel and accents. Items shipped through white glove delivery or ltl delivery. Please include the original packing slip.

Cali vinyl pet flooring. I bought 8 fish from petco last week and was told if any of the fish die within 30 days to bring them fish receipt and a water sample back and they would replace the fish. It wasn t their fault the fish died you killed them but they do have a two week return policy and don t care about fault. Petco applies a 25 restocking fee on all returns.

Prescription food products cannot be returned to a petco or unleashed by petco store. For live fish invertebrates refunds you d need to contact their customer service. Exclusions include justfoodfordogs products. Returning prescription food products.

Orders exceeding the maximum weight limit of 300 lbs. Fish return policy. Freshwater fish can be returned by visiting any of the stores with receipt. In store services such as grooming and dog training the purchase of any saltwater fish are nonrefundable.