Pets At Home Customer Service Complaints

We have taken the decision to temporarily close our phone lines so that our colleagues can safely work from home.

Pets at home customer service complaints. Pets at home can be really hit and miss if it s done online then usually fine. Use this comments section to discuss problems you have had with pets at home or how they have handled your complaints. I have been a regular customer of pets at home charlton and would like to commend one of the staff members on their professional attitude and excellent customer service. I even called the vets and they said pet shops.

Visit customer services contact form. The link to the service can be found at the bottom of the screen. Besides calling them you can send e mails to cservice petsathome co uk if you need to contact pets at home. Follow pets at home comments.

This pets at home complaints phone number will allow you to speak on the phone with a representative. They will listen to your complaint and take action to investigate and hopefully put things right. Tweet pets at home. Pets at home complaints contacts.

When you have enquiries relating to a pets at home store you can contact the store directly yourself. Customer service assistant current employee leicester 16 april 2019 the term pets before profit can be very broad with some managers who find profit more important than the animals at hand. An independent third party will review the complaint and then instruct pets at home on the action they must take to rectify problems they caused such as paying compensation. If you go to store it can be really bad or really good.

Other ways to contact pets at home. Delivery find out more. It was clearly a very busy day with very very rude customers who were adding pressure to the staff despite this pete still continued to provide us with top class customer service that pets at home should be proud of. I usually go to the prestwich store in manchester staff there are great groomers are wonderful never used the vets so can t comment on them.

Absolutely disgusting customer service. Hours can be long working early morning and late at night. Decorating demon 10 reviews. Welcome to pets at home customer service.

Returns refunds find out more. Chrissie customer service advisor always provides expert advice has vast knowledge about many of the various products that are sold throughout the store and always looks to provide the best deals possible. Contact us find out more. To contact us during this period please use our live chat service which is operated 7 days a week between the hours of 9am and 8pm.

Using your account find out more. To complain about pets at home call the number. You can complain about anything on the pets at home website or any interaction you had with pets at home customer services. Email peter pritchard ceo on peterdirect petsathome co uk.

Will be returning there for every single pet need aslong as the store is still standing. Management can be poor felt very bullied in some cases. To check the status of your order please enter your order number and review your email address. Faqs find out more.